I think wikis, like other communication tools, have certain applications and also have obvious limitations.
I like the idea of Subject Directory wikis, because they can be updated quickly and offer a place for both staff and customers to suggest relevant websites.
I think a wiki would be useful for situations in which a limited number of people have a specific project in common. As several articles suggested, wikis allow numerous contributors to contribute to and edit the same document(s).
I thought using a wiki as an internal staff communication tool was a good idea.
Although I use Wikipedia now and then, I would never trust it to give me an unbiased, critical, evenhanded treatment of a controversial or emotion-laden topic. When a wiki becomes gigantic, like Wikipedia (more than one million articles), I see how it is possible for a lot of questionable information to get published.
I think an online book discussion group would be a good candidate for a wiki application.
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